OpenRMA is a computer and any Repair Shop Repair Tracking for Computer, Mobile Phones Technicians and Repair Centers. Mobile repair, laptop repair computer repair tracking.
It's easy to use with minimal training if needed! I like that you can customize it however way makes sense in your business/industry (I'm using this at work). There are some features not available such as invoicing or customer support but we do have those options should they be desired by our end user base of clients / customers who access their data through ORE MA from anywhere via web browser. We're able solve many issues around billing process management - which helps us run smoother sinceβ¦
It has become so easy to track repairs using this program! As soon as you put something in it will be sent right back to your inbox with an update letting you know what needs doing next. Nothing but great things here I love all of my clients that have used the system throughout our history together. The only thing we do not like about open RMA is when there are no updates or issues it would be nice if they came out more often than once every 3 months.
Great customer service always available via
Pros
They're also very helpful wth questions / concerns..Great support team too!!!!! A+ !!!!! :)
Cons
Sometimes hard log in process especially while under rush circumstances