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patientNow Review

4

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Health Care

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Description of patientNow

It is not only a comprehensive PM/EMR system, but a robust marketing and patient acquisition software.

Reviews

Global ratings 4
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    4
  • 4
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Type of review

Revainrating 5 out of 5

Great experience switching over due

The ability to manage our medical records with ease! Our previous vendor had us use many different programs which made it very difficult for patients or staff members who needed access at various times throughout day (especially when we were off work). Patient Now has one program that does all of this allowing anyone in need easy accessibility without having multiple systems open simultaneously creating confusion among personnel as well between providers across offices using separate EMRs /…

Pros
  • Very much appreciate customer service responsiveness excellent support network available during working hours 7 days per week 24/7 365 business hrs daily even weekends holidays anytime anywhere globally always helpful timely assistance prompt immediate resolution exceptional performance high quality technical services professionalism responsive

Revainrating 5 out of 5

Overall Fantastic Product and Service, Would Highly Recommend

I find it easy to use for both my patients as well as myself because of its simplicity in using this application from anywhere with an internet connection or mobile device! The interface can be difficult at times if you are unfamiliar with how certain features work - however that's really just learning curve stuff so nothing terrible by any means here!! Great product overall- great customer service too (which we have received many compliments about). We've been able solve issues related…

Pros
  • Easy access, user friendly design/functionality; ability easily create reports.etc without having much experience working within Excel..and even less when dealing wth excel formulas &
Cons
  • Good but not great

Revainrating 5 out of 5

Great platform if you want patient info accessible online

I love it because of its flexibility to work with different applications like EMR, billing systems etc. This has been great for my clinic as we can have all our information available in one place! There are some features that could be improved - such as having more templates or better integration between platforms. Having everything together has really streamlined my workflow and given me so much peace-of-mind knowing I'm providing quality care at every interaction point by being able to…

Pros
  • Very customizable
  • Easy interface
  • Works well within any practice environment including electronic health record (EHR) software.
  • Flexible scheduling options
Cons
  • I will keep silent

Revainrating 5 out of 5

New patient tool helps streamline care delivery

The Patient Now platform gives us all of our clinical information in one place! We have been able to consolidate so much info at once that was previously scattered throughout different systems into 1 central location with access from anywhere. Sometimes it can be difficult pulling up previous notes for patients if you are no longer seeing them or they changed doctors since last visit (if there were any). I am hoping this will improve over time as more functionality comes online allowing easier

Pros
  • Can pull reports easily without getting bogged down by excessive detail which would make searching cumbersome otherwise
Cons
  • It is hard to say