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PawLoyalty Pro Software Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Petcare

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Description of PawLoyalty Pro Software

PawLoyalty Software is simple business management software for sophisticated business owners. We focus on supporting your business growth (thru actionable reporting), keeping customers engaged and informed (thru automated emails, newsletter blasts and online booking) and reduce staff costs by increasing operational efficiencies thru processes and reporting.

Reviews

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Type of review

Revainrating 4 out of 5

Great product - even better support

The customer service is great! They have been very helpful with every issue we've had. I can't think of anything that I do not like about PawLoyalty. It's really easy to use. You don't need a lot of training once you have an account set up. There are so many features in PawLoyalty. We love using it as a way to keep our clients happy and satisfied. It also helps us collect payments from our clients. It makes things much easier on our end when it comes to collecting money and accounting for all…

Pros
  • Ability To Manage Client Accounts
  • Easy Customer Service Features/Options (via email, phone call)
  • Invoicing Functions For Clients
  • Reports And Analytics Tools Available As WellAs Dishes That Are Not Supported Yet :)
Cons
  • No Support With Dishware
  • Difficulties Processing Large Payments Or Deposits From Our Customers

Revainrating 5 out of 5

Excellent customer service and support throughout implementation

Easy to use! I love how easy it was to set up my account, create profiles & integrate with our website so that we can send out newsletters automatically through their system. It's not as user friendly if you aren't familiar w/ computers or don't have access to technical assistance. Our team has been very supportive of us thoughout this process - they really are amazing people who want what's best for everyone involved in getting clients into rehab facilities. They've helped me figure things out

Pros
  • My staff now knows exactly which patients need attention right away bcz all information appears immediately once assigned from initial assignment done upon intake via phone call / app
Cons
  • It is hard to say

Revainrating 4 out of 5

Best Customer Relationship Management Software

The most helpful thing about pawloyalty prosoftware was that I could track my customer information at one place - it saves time & effort of tracking each client separately in multiple spreadsheets-it also helped me to increase revenue as well so i felt like it worth paying monthly fees for such an useful tool. There were some things which weren't user friendly but they are constantly improving their product features day after day with the feedback from users. So far this has been good…

Pros
  • Easy usage, intuitive design
  • Customizable reports/stats page
  • Support team is amazing !!!Very fast response when we need help :)
Cons
  • there can be more options available

Revainrating 5 out of 5

Easy and Simple Way To Manage All Your Data

This program has been very easy to learn since it's an intuitive system with quick response time! I have learned that this product can be used in any type of situation where you would like something similar or not as complicated but still manage their own data effectively without using many resources such as phone calls etc. The benefits include being able to run reports faster than other programs we've tried previously which also makes our job easier when trying to find information about…

Pros
  • Ability for employees (with basic computer knowledge) who need additional help
  • Very helpful tool/support team provided free assistance at all points throughout
Cons
  • Almost everything is ok

Revainrating 5 out of 5

The most feature rich automation tool for web applications

It's very easy to use, it has all my favorite features like reports & graphs and also I have set up many rules which helps me in automating things. Also they are really quick at responding to queries / support tickets. Sometimes there could be some minor bugs with the UI but nothing major so far. They should make more templates available as well. Try them out if you're looking into something similar - they've got everything that one can think of! Automation, Reporting, Customer Management…

Pros
  • The ease for creating automated processes.
  • Their customer service is good
  • There seems lot less learning curve compared other tools such Marketo or Hubspot+Drip
Cons
  • There are disadvantages