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RateOptics Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Sales, Quote Management

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Description of RateOptics

We empower big companies to make big revenue decisions in pricing, products and promotions to drive millions in revenue uplift and eliminate wasted time. Our hybrid approach blends Artificial Intelligence with Human Intelligence to deliver predictive analytics at scale. These flexible solutions enable our clients to act immediately and adapt strategically.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great Experience For Tracking Customers

Its very helpful for customer support- you can easily rate your customers' concerns via this tool (even when out of office). Sometimes it gets slower during peak hours/ working days if too many calls are coming through at once. I would recommend getting 1 year trial account initially so that everyone is benefited by all features being offered with no extra charges later! This software has tremendously helped us resolve multiple issues within our team without any intervention from senior…

Pros
  • Excellent data capture capability; easy implementation; intuitive interface makes navigation smooth even while providing information in tables or graphs which increases its utility immenselyThe user feedback section allows users who have not logged into CRM system before access them quickly
Cons
  • Customer Service function needs improvement

Revainrating 5 out of 5

Great Platform That Keeps Getting Better & better

The ability for our team of sales people and partners to have access from mobile devices is great! I like that we can track all leads through one platform so it's easy to see what needs attention at any point during an engagement. They've made some changes lately which makes sense but has caused me concern about how much control over my account they still retain. It seems as if their system updates are done without input by myself or other members of management (we're small business owners)…

Pros
  • Easeof use
  • Mobile friendly design
  • Abilityfor multiple users in different locationswith separate logins sharing data seamlessly.
  • Full integration across social media platforms & email marketing tools into your existing site, allowing you full visibilityinto every aspect related directly back toward conversion opportunitiesand individual client follow ups along each step
Cons
  • Nothing here