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RE-Trax Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
ERP, Asset Management

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Description of RE-Trax

Re-Trax is a cloud based platform that manage Real Estate Assets it allows users to work together and collaborate on new real estate using site selection and buildout with the project management modules.

Reviews

Global ratings 3
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  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great product with excellent support staff

I like how easy re traxx makes everything so much easier for us compared to other software platforms we have used in our office previously, especially when you are looking at having multiple agents working from home or different locations within your organization! The only downside of this system has been their customer service team not always being able to answer questions quickly enough (sometimes taking days). This isn't really an issue per se but if there were more frequent updates/updates…

Pros
  • User management
  • Email templates
  • Reports that include contact data along with agent info.
  • Reporting options available suchas individual call records etc..to run reports specificly about them rather thanthe whole group together
Cons
  • Good but not great

Revainrating 4 out of 5

Excellent solution that really helped manage my prospect data

This software was very easy for our team of 10 people who are not all in sales or marketing, but rather business development managers/operations staff members - this made onboarding so much easier! It's also great having your own dedicated account manager (who you can call anytime) as well as an email address where we receive updates from time to time about what they're working hard at making improvements upon their end too!! Definitely recommend if anyone needs help managing large portfolios…

Pros
  • The support team is very quick to respond and helpful
Cons
  • I wish there was a mobile app so we could access the system from our phones, but I understand there is a mobile app in the works for 2018

Revainrating 4 out of 5

Love using and enjoying eMaint Software

I like how easy they make things for you, especially since this was my first time working in their software system! It's hard sometimes when there are so many options or buttons at your finger tips but after doing some training we all got used fast enough!! Also love being able use both desktop/mobile app simultaneously as well (although not always recommended). There really isn't anything i dislike about them other than perhaps getting stuck behind another user while trying access something…

Pros
  • Ease to create reports
  • Ability upload photos into documents directly with no restrictions
  • Good customer service support team who have excellent knowledge base articles available online should ever need it.
  • Wide variety tools that allow multiple ways inputting data including mobile apps etc..(unrelated)
Cons
  • Slight learning curve due using new programs every few years instead going back over old versions
  • A bit too buggy where occasionally deleting one line deletes several