Servicetonic Helpdesk Tool Review

We used to use Zendesk but as our business grew we needed to upgrade or replace it with some other service that offers more features at an affordable price than their package would allow us. The product was reviewed by many people who were looking for something like this. They loved how easy it works and all the capabilities are available without having to spend much money. If you're not familiar with software development then I wouldn't recommend using this because there will be things that…

It's easy to use; there are several ways I can look up an incident/ticket number or other data (ie search by type like ticket #). As stated above it syncs with our CRMs easily so that if you need something from your past history its at hand! There isn't anything really negative about this program right now but maybe once we started using more advanced tools then perhaps some things may not work as well? Definitely consider looking into multiple options when considering what tool will suit best…

We used to use Zendesk but as our business grew we needed to upgrade or replace it with some other service that offers more features at an affordable price than their package would allow us. The product was reviewed by many people who were looking for something like this. They loved how easy it works and all the capabilities are available without having to spend much money. If you're not familiar with software development then I wouldn't recommend using this because there will be things that…

It's easy to use; there are several ways I can look up an incident/ticket number or other data (ie search by type like ticket #). As stated above it syncs with our CRMs easily so that if you need something from your past history its at hand! There isn't anything really negative about this program right now but maybe once we started using more advanced tools then perhaps some things may not work as well? Definitely consider looking into multiple options when considering what tool will suit best…