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ServiceWorks Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Field Service Management

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Description of ServiceWorks

ServiceWorks is a end to end cloud based one stop solution for Field Service Management. No matter what service you provide we have a solution for you. We offer end to end business solutions for managing service operations. 1. Quick Simple Setup 2. Lowest Processing Fee 3. Smart Reporting 4. No Hardware Required 5. Offline Mobile App Look at the complete feature list here. https://service.works/Features.html

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Type of review

Revainrating 5 out of 5

Great for remote and distributed companies

Easy of use, very powerful platform with some great tools that are easy enough to use by non-technical people too! The reporting tool could be better - it's not as user friendly or intuitive than other platforms out there but I'm sure this will improve over time. You can see where your team stands in terms of productivity across all departments which has been really useful when working remotely because everything comes down through me (the manager). It also lets us know who needs help if…

Pros
  • Able To manage projects using an excel like formatEasy ability for remote workers at different times during dayEase Of UseVery reliable serviceGreat functionality, works well even while travelling overseasExcellent customer support & follow upSMS notifications make good motivational messages
Cons
  • Empty