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Smartlook Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Conversion Rate Optimization

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Description of Smartlook

Smartlook is a qualitative analytics solution for websites and mobile apps helping over 280,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Smartlook started in 2016 with web analytics and branched into mobile app analytics in 2018. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi.com. It can also record games developed in the Unity engine.

Reviews

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Type of review

Revainrating 5 out of 5

My Experience With Smart Look Has Been Simply Awesome

I like that it has an option to see both upvotes & down votes as well; which helps me understand what people are thinking about my content or product/service! It's very easy in using this tool-it does provide great data if you ask any questions related -what works best? What should be improved from your standpoint&;etc-. There isn't much i dislike when dealing with smart look but there may also not have been anything else mentioned by others so far either :) Great software!! Very helpful while…

Pros
  • Easy use for all kinds especially new users who don’t know everything yet, just need something simple enough even though advanced features can always learn them later once needed.:) Easy accessability is key here..also being ableto compare other sites sidebyside makes things easier than ever..you do NOT want anyone doing research alone anymore because now
Cons
  • Some little things

Revainrating 4 out of 5

Good option - especially useful since mobile apps

The best part about SmartLook is that it works on any website or app so it's easy to test. I like how you can have multiple variations of the same product, which helps with testing and also makes it easier to create similar products in the future. It takes a while to get used to, but once you do, it becomes second nature. You don't need a lot of experience with UX/UI development to use SmartLook. All you really need are some basic skills, such as HTML, CSS, Javascript, etc. There isn't much…

Pros
  • I like how easy it is to create multiple variations of a product
Cons
  • I also don't like how much you have to do with HTML and CSS to use the tool

Revainrating 5 out of 5

Solid product, helpful insights: Smartlook

We can see exactly where our customers are coming from within our website to make sure that we're optimizing it correctly. It's not perfect but it does help us identify potential issues with our site and adjust as necessary. I would like to see some more customization options in terms of the dashboard design. You have to get used to how it looks but once you do it's amazing. If you're looking for something that will help track your visitors then this is a great tool to use. This helps us…

Pros
  • Great analysis tools, including data such user demographics etc., also has analytics tracking system built into their product which shows conversions between platforms easily too! Not expensive at all compared other solutions out now..and easy implementation/set up well documented documentation online.just follow instructions or read through FAQs if needed before getting started!! No need any coding experience required either :) Very
Cons
  • All fine

Revainrating 4 out of 5

A tool worth investing money: Smartlook

The most obvious benefit I have realized by using this software is that it helps me to identify the problems in my application with 100% accuracy. It also provides tips and suggestions which are very helpful when you need them. There is nothing much which I dislike about this software. I would like to add one thing here that sometimes it takes time to understand the logic behind certain features. If you want to know what your customers really want or how they act upon your website then go for…

Pros
  • This tool gives insight not only at individual level but even across an entire organization.
  • They give real life examples.
  • Their customer support team will help resolve issues if any arises during implementation process
Cons
  • Sometimes, their recommendations do seem too complex

Revainrating 4 out of 5

Smart Look is Great for tracking traffic coming directly and indirectly

The best thing about smart look was its ability to help me understand my customers better by collecting data from various sources like website visits, social media activities etc. I also liked that it had an option available where you could get suggestions in terms of improvement after analyzing your product or service as well. There were some times when i couldn't access certain pages because they seem to be working slow which made things difficult sometimes but overall everything worked fine…

Pros
  • Easy navigation
  • Good variety for users' tastes.
  • Great user friendly design &/or interface
  • Simple layout makes easy work even easier :)
Cons
  • Not all products offered here fit everyone’s needs