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Success Stars Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing Services, Marketing Automation Consulting

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Description of Success Stars

Success Stars help mid-size businesses and enterprises achieve their marketing objectives by orchestrating an omnichannel marketing automation strategy and technology implementation.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Great Product With Excellent Support

The support staff is very helpful in understanding our needs, keeping us up to date with new features/changes etc that are being made available within the software package as well as providing great advice where required when it comes to implementing some of these changes. I have not found anything specific which i dislike or disliked during my time using this product. It has given me all bases covered for one stop customer management across multiple channels (both traditional & digital) from…

Pros
  • Easy functionality
  • Very easy interface
  • Support team always proactive about resolving issues quickly.
  • Greatly integrated data base system makes life much easier than previous versions we used before!
Cons
  • Not bad

Revainrating 5 out of 5

Success stars is a great project management tool for anyone

It is easy to use once you understand how it works, there are many features that can be used in this product which helps me work very faster with my team and clients without wasting time or going through more steps than necessary. I do not really like some of its functions but they have been working hard at making changes so maybe someday I will love them as much as others! The most helpful feature about using success stars has helped with our contact management system by being able to create…

Pros
  • Customer Service
  • Ease Of Use/Learning curve
  • Easy To Understand Layouts & Functions.
  • Wide varietyof Features available
  • Very Versatile Program .
  • Ability For Multiple Contacts per Client (Customer)
  • Great Project Tracking System
  • Mobile App Available
Cons
  • None

Revainrating 5 out of 5

Successful campaign management services delivered effectively

The success of our project was due to my previous experiences with several other companies that were also in this business, but most failed miserably at providing any real value or results for us as customers (except maybe cost savings). My experience is primarily from working directly inside one such organization where we built up everything ourselves using off -the shelf solutions like MailChimp etc., so I'm used only seeing what works/doesn't work through customer feedback after deployment…

Pros
  • Easy to use
  • Great support team available 24 hours per day 7 days week via phone call&email.
  • Very user friendly interface
  • Flexibility when customizing campaign content according needs; including copywriting services if required
Cons
  • So-so

Revainrating 4 out of 5

Great experience working w Success Star

They are very quick to respond when you have questions or issues, they make it easy for us as small business owners with busy schedules/lives! I wish we could use them in other states too because of how well everything works together out here!! The only thing is that sometimes our contact doesn't see all emails which results into not being able get responses back until much later than expected (we're talking 1 week+). We've been using success stars since 2014 so far nothing but good things…

Pros
  • I like the ease of using them & how everything works together
Cons
  • Sometimes it can be hard to get a response back, but once you do they are great to work with