Header banner
Revain logoHome Page
synoptec logo

Synoptec Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, Health Care

View on AmazonView on Π―M

Description of Synoptec

Synoptec clinical documentation software provides healthcare workforces with responsive data templates, improving your workflows and reducing your costs.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Excellent platform with many capabilities

The best thing about synoptec is that it has all the features of an advanced medical transcription system such as dictation to text conversion, editing, reporting, etc., but at a fraction of the cost! I appreciate how easy it was for my staff members to use this product in their day-to-day jobs. It's also very user friendly which makes training easier than other products we've used previously. We are able to save time by sending files directly from our server instead of having to manually…

Pros
  • Great customer service quick responses/fixes.
  • Very affordable; great quality tool with high security standards too (encryption)
Cons
  • Would love if more reports could pull data together automatically within specific parameters without any extra coding needed
  • Can't convert audio file types easily

Revainrating 5 out of 5

Very intuitive and user friendly software that greatly enhances productivity

The product is easy to use in all aspects from creating new documents/forms up until completion of final submission or printing out for patient care purposes. It can be used by anyone regardless if they are familiar with word processing programs otherwise it will take some time getting used to how things flow through this platform. I have been able to create multiple forms for different departments within my organization using many sections which has helped streamline our workflow process as…

Pros
  • Easy creation
  • Ability add headers, footers etc.
  • Can easily upload pictures that need attribution along side report generation (ePIPs)
  • Has great customer support! They really seem like good folks who genuinely want you guys succeed!!!
  • Great resources available online such tutorials videos training modules
Cons
  • Some problems

Revainrating 5 out of 5

Very user friendly and good customer service

The best feature is how easy it was to use! I had never used this type of system before so that's kind of what drew me in at first but then once you get everything set up its actually pretty great for keeping track of patient information as well as tracking billing info etc. It took some time getting things setup correctly (I'm sure most systems do) however after we did our training they were very helpful if there were any questions along the way. Not much really - just be prepared to spend…

Pros
  • Easy To Use
  • Great customer service team available 24 hours per week who work hard towards resolving issues quickly.
  • Very user friendly software interface with intuitive search options & layout
Cons
  • Almost everything is ok