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Total Data Service, Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Total Data Service, Inc.

Total Data Service, Inc. is a regional IBM, Lotus and Tivoli Business Partner firm supporting businesses and government entities in Eastern Oklahoma and Western Arkansas.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

Very helpful with making decision for our Business needs

I liked that they were very helpful with my specific needs of data storage/backup for our small business accounting department! They have helped us to understand what we need so as not waste time or money by purchasing more than necessary at one point (or wrong product). When it came down between two products available from them; their services team was able help make an educated decision after comparing both options using all criteria provided during consultations process - including price…

Pros
  • Great customer support /services group.
  • Very fast turnaround times in response feedback given back within 3 hours usually via email message sent directly form me personally.I've never had any problems getting timely responses either thru phone call ,email messages.etc..Greatly appreciated!!! :)
Cons
  • Some problems

Revainrating 5 out of 5

Great Company Providing Excellent Customer Support

I have been working with Total Data for a few years now and they have been a great company to work with. They are very knowledgeable and always willing to answer questions and help you out. They do a great job of keeping up with the latest trends in the IT world. They are always willing to go above and beyond to ensure that you are getting the best service out there. I have not had any issues with Total Data Service, but if I did I would be sure to let them know. I have been working with them…

Pros
  • It really keeps me from having problems too often as well! :) Also it's good because we can ask anyone at TDS what ever question about almost anything related tech wise which helps keep us all current!!:) :D
Cons
  • Zero

Revainrating 5 out of 5

An Amazing Tool For Every Business Owner

As long as there's not an issue with our case file/folder structure it goes through without any problems! I love that you can save files to multiple servers or computers via Dropbox so everything isn't located one place (you wouldn’t believe how often i lose work because of this). Also its wonderful being able get all your information together at once instead off having individual folders about different things scattered around various drives!! It's very easy to use once you get used it! Great

Pros
  • Easy setup process no headaches whatsover !!!!
Cons
  • Secret