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TPG Harbor Management System Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Marine

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Description of TPG Harbor Management System

TPG Harbor Management System provides: Barge Ex Compatibility; Customization to individual needs; Ease of learning and use; Real time data in real time; Event-driven billing; Reliable tracking, editing, recalling barge fleeting and service history; Comprehensive training / support. HMS-logo.

Reviews

Global ratings 2
  • 5
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Wonderful System With Great Customer Service

The ease of access for all our departments is great! The system is very user friendly, which makes it easy to learn and get things done. It's also extremely reliable, so we can rely on it to deliver exactly what we need at any given time. I wish there were more options for customizing the program. There are some features that are not as intuitive as they could be. For example, if you want to search by a date range, instead of searching by month/year, you have to select the months first. This…

Pros
  • Allows us to see where barge traffic happens when needed most especially during peak hours or holidays like Christmas day.Allowing quick searches through many documents simultaneously without much hassle..The customer service team works fast enough while providing excellent information throughout entire process..Easy interface helps new employees figure out how everything functions pretty promptly...I
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Good product, needs more development

The system is user friendly with all functions that are needed for an efficient operation. It has been easy to learn how it works and what features can be used. I have not found anything yet that would make me dislike this software as far as functionality goes but there may very well exist something out there somewhere! Haven't come across any problems so far either. We've had no issues using Harbour management since we started implementing its capabilities almost three years ago now. Our…

Pros
  • Ease in use
  • Easy access when you need.
  • Very helpful customer service team available 24/7
Cons
  • Some disadvantages