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VoiceGuide IVR Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

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Description of VoiceGuide IVR

IVR Software for professional business IVR and Dialer systems. Works with Cisco, Avaya and all other providers and integrates with call center systems. Easy to deploy and administer. Highly configurable and able to integrate using all major technologies. Modular dashboards and flexible report generation. Designed to handle large call volumes without losing any response speed, and is used in call centers handling tens of thousands of calls daily. Low per line pricing allows system to be affordable to SME. In business for over 20 years.

Reviews

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Type of review

Revainrating 4 out of 5

Very Satisfying Voice Recognition Software

The best thing about this software is that it can be used with any phone line. This makes it extremely versatile and easy to use in multiple environments. It also has a very simple user interface which allows anyone to easily navigate through its features. I have not found anything I dislike about voiceguide IVR. If you are looking for a simple, yet powerful IVR system, then voiceguide IVR is what you need. We are using voiceguide IVR to provide customer service to our customers. This has…

Pros
  • Easy maintenance no server necessary; low cost per call compared other systems like Cisco IP Phones or Avaya ACD platforms flexible routing options (inbound/outbound) allowing calls from anywhere over PSTN lines into your own network as well as outwards via SIP trunking capabilities
Cons
  • No way currently