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WonderDesk Review

4

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Help Desk

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Description of WonderDesk

The ultimate web based help desk software is here from WonderDesk. The WonderDesk help desk solution was designed to help your company offer the ultimate customer satisfaction.

Reviews

Global ratings 4
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  • 4
    4
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

WonderDeskers is really easy and useful tool

I like that it has an in-built chat room, so you can have multiple people all working together at once without cluttering up one screen with separate chats for each person! It's also very good if someone needs support but doesn't want their personal data being shared around (like social media). You need to be able use any kind of computer/phone as they don’t allow access through tablets or other devices - which would make sense because there are some mobile apps available now too however this…

Pros
  • Ease of use, easy to create tickets for colleagues & the chat room is a big plus for our team
Cons
  • I didn't like that I couldnt access it via a tablet or when using a smart phone or ipad

Revainrating 4 out of 5

Reviewing software and mobile app: WonderDesk

I like that it has all my information in one place so i never have to carry around 2 separate notebooks of different things! This makes life easier for me because if there's something wrong with an invoice or payment, everything else can be easily found as well without having two folders open at once!! It would also really benefit companies who are looking into using accounting system such as Sage X3 by adding this feature onto their platform-it could make finding invoices even more seamless…

Pros
  • Easy access
  • Very intuitive interface & easy navigation.
  • Allows users flexibility within how they want track hours worked
  • Great customer service team :)
Cons
  • Somewhat expensive compared others available

Revainrating 4 out of 5

WonderDeskers is really easy and useful tool

I like that it has an in-built chat room, so you can have multiple people all working together at once without cluttering up one screen with separate chats for each person! It's also very good if someone needs support but doesn't want their personal data being shared around (like social media). You need to be able use any kind of computer/phone as they don’t allow access through tablets or other devices - which would make sense because there are some mobile apps available now too however this…

Pros
  • Ease of use, easy to create tickets for colleagues & the chat room is a big plus for our team
Cons
  • I didn't like that I couldnt access it via a tablet or when using a smart phone or ipad

Revainrating 4 out of 5

Reviewing software and mobile app: WonderDesk

I like that it has all my information in one place so i never have to carry around 2 separate notebooks of different things! This makes life easier for me because if there's something wrong with an invoice or payment, everything else can be easily found as well without having two folders open at once!! It would also really benefit companies who are looking into using accounting system such as Sage X3 by adding this feature onto their platform-it could make finding invoices even more seamless…

Pros
  • Easy access
  • Very intuitive interface & easy navigation.
  • Allows users flexibility within how they want track hours worked
  • Great customer service team :)
Cons
  • Somewhat expensive compared others available