Header banner
Revain logoHome Page
zapprx logo

ZappRx Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

View on AmazonView on ЯM

Description of ZappRx

ZappRx is a digital health company offering a prescription & prior authorization platform

Reviews

Global ratings 5
  • 5
    4
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Very easy way and affordable prescription monitoring program

The ease of use, being able to see all my prescriptions at once in one place was very helpful for me! I love that it allows you access from your phone or computer so anytime can be convenient!! It's not too expensive either which makes sense because they are trying make sure their customers have confidence with them as well. Nothing really but if there were more options available then maybe we could get some other features such as refill reminders etc.. This would help us out even further…

Pros
  • Easy accessibility
  • User friendly interface
  • Not overly costly compared others like this service
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great platform and great customer service

The team at zaprx are very helpful, they can help with all of your questions related to their products as well as answering any other general medical question you may have. They also offer free consultations which helps ease concerns about costs or getting an appointment time that works for everyone involved. I would like there be more articles available online if someone has specific issues such as allergies, side effects etc. There should definitely be some sort of app so people don't feel…

Pros
  • Easy prescription refills no need going back into clinic each period.
  • Just do once per year instead.Great customer service!! It is important how fast response times via phone & email support staff.They keep me informed what needs attention..Very professional group who knows best !!!! Excellent experience overall
Cons
  • It is hard to say

Revainrating 5 out of 5

Easy and reliable way for staff members & providers alike

I like that you can have your prescriptions filled online, which makes it easier to keep track of all medications in one place! It's easy for anyone who has access to an internet connection or smartphone with GPS capabilities (like my iPhone) to use this app without any special training required from me as their pharmacist assistant/manager. There are some things about zApprx that could be improved - there isn't much customization available beyond what they already offer through other apps such

Pros
  • Easy interface & navigation between screensMake sure everything is accurate prior to dispensing medsAllows pharmacy staff members' time management better than beforeEasy ways how employees may communicate via phone callsEfficient way for both doctors& clients alikeTo sign up quickly and efficientlyNo more manual data entryWorkflow efficiency increases significantlyThe layout allows quick scanning abilityQuickly update prescription informationAble to view drug interactionsPatient education resources offeredGreat customer service support provided
Cons
  • There are troubles

Revainrating 4 out of 5

Great Company With Excellent Customer Service

ZAPPRX is a good company. I like the fact they have a very clear, step-by-step process for submitting claims and I like that they don't get to involved with billing as a rule. They are very easy to deal with and make sure everything is in the right place and that I received good customer support. They are flexible as needed and very responsive, always trying to work with me to make sure my needs are being met. I am not a big fan of that you can't use them for primary care, so I have to use them

Pros
  • Easy claim submission via websiteEasy access into EHRsGreat staffExcellent communicationSolves issues quickly
Cons
  • The cost associated seems high compared other services out there

Revainrating 5 out of 5

Great experience working together w/ Customer Support Team!!

We are using zaprx to help manage our patient's prescriptions for multiple pharmacies, as well as submit claims with insurance providers (Cigna). Zap has been great so far! The customer support team goes above and beyond what most companies do in regards to answering questions or helping out when you need it. I would like that they did have more integrations within other software platforms such as Xero accounting system but overall very happy we chose them over others who offered similar…

Pros
  • They take all comments good naturedly :)
Cons
  • Almost everything is ok