Contact Center Software
1 Review
Powered by gamifcation & AI, Kaizo transforms performance management for customer support teams. We empower teams to boost productivity and improve service quality.
1 Review
injixo is a powerful and easy-to-use cloud workforce management suite for forecasting, scheduling, intraday management and employee engagement. With powerful features for contact centers of all sizes, injixo helps you master any challenge in workforce planning. Reduce your costs and create happier customers with injixo.
1 Review
WorkIt! automatically tracks the exact actual time your users spend working on Cases, Leads, Opportunities, and on other standard or custom Salesforce objects.
1 Review
A cloud-based, hosted infrastructure solution which provides a fully managed, end-to-end service that enables customers to take advantage of a hosted telephony solution with a full suite of Unified Communications features and capabilities.
1 Review
Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.
1 Review
IVR Guru is a cloud based solution designed to boost and automate sales and marketing for generating and tracking business leads.
1 Review
At REDtone, we put great emphasis on our promise to each and every one of our stakeholders. It aptly describes our commitment to deliver service offerings with the utmost professionalism and reliability. It is embedded in the entire REDtone brand experience.
1 Review
Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales.
1 Review
QueueMetrics is a highly scalable monitoring and reporting suite that addresses the needs of thousands of contact centers worldwide and offers a broad range of integrated benefits like agent productivity monitoring, target measurement, conversion rates tracking, realtime campaign statistics analysis, agent page, wallboards and an easy to use interface.
1 Review
Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four…
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1 Review
uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. Thanks to uContact's market-leader dialers, bots, WhatsApp…
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact center services, through the multi-award-winning storm® solution. Independently recognized as one of the world’s largest customer engagement and experience solutions, storm brings together…
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1 Review
The NovelVox Unified Agent Desktop based on UCCX agent desktop option allows call centers to improve agent interactions with customers, manage customer responses and reduce training times for new starters. Powerful contact center agent desktop for Cisco Unified Contact Center Enterprise (UCCE), Cisco Unified Contact Center Express (UCCX), Avaya and…
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1 Review
EasyContactNow provides a suite of features to allow your contact center to handle incoming calls and make outbound calls while managing productivity and customer satisfaction.
1 Review
Aavaz is a leading provider of contact center solutions. Aavaz provides a set of products and services to fit your calling and other customer touch point needs today with upgrade paths to your needs tomorrow.
1 Review
Akio Unified is a cloud-based, unified customer engagement platform. A great customer experience starts with a satisfied support team. Akio provides your agents with tools that are powerful yet simple, keeping their workload light and enjoyable. In addition, Akio Unified provides managers and supervisors with all the necessary tools and KPIs to help…
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CallerDesk is a Cloud telephony company providing Ready-to-use Voice communication platform for businesses. It helps to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.
1 Review
Cirrus’ CCaaS Solution makes managing contact effortless. When you face a daily challenge to manage different teams of agents on different systems; trying to balance your resources, and fighting to provide your agents with a single view of the customer that empowers them to deliver your brand promise, then perhaps it`s time to talk to Cirrus. We take…
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Exelysis Contact Center is a communications software which enables automated handling of inbound and outbound traffic, provides interfaces for real-time monitoring, keeps detailed statistics of activity, and provides functionality for software integration.
1 Review
IVR Software for professional business IVR and Dialer systems. Works with Cisco, Avaya and all other providers and integrates with call center systems. Easy to deploy and administer. Highly configurable and able to integrate using all major technologies. Modular dashboards and flexible report generation. Designed to handle large call volumes without…
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