Review on Wirex EUR by Muhammed Altın
wirex
I've been using Wirex / e-coin for a few months now. I am very satisfied with their service. Wink
Pros:
Shipping was ridiculously fast with express options, received my card within 2 days
KYC documents submitted and approved after only 24 hours
Excellent support, always timely replied
I reviewed my card a while ago and a lot of large amount of transactions were made, they sent me a form to make a request and I got my money back within 10 days
There has never been a transaction that was declined in the physical store or online. Can even use the card for car / hotel reservations / authorizations
Cons:
BTC the rate they use to top up with EUR card is always very low; Currently € 563 is what Kraken is giving you compared to € 584 and Bitstamp's € 583. 3.5% difference is quite high ..
Cards do not support NFC payments, which has become a standard until now
Their transition to Wirex is quite confusing, it has been going on for months but still they need to use the old site to manage your card .. they even have 2 different facebook pages Huh
There is no possibility to change the password of the card (it seems like a standard in Europe where you can only change the password at the ATM of the card issuing bank, in this case impossible, I tried at least 10 different bank ATMs)
SMS notifications must be enabled for transactions; These are completely useless and annoying when you already have the Wirex App with push notifications.
Pros
- fast
- It works
Cons
- difficult to use
- few countries open to use
