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1240 Review
23 Karma

Review on Chatwoot by Rodney Mendoza

Revainrating 4 out of 5

Chatwoot - Great Customer Support Solution

The thing I like the most about chatwoot is that it is completely open-source and free, so there aren't any upfront costs. The product is also very easy to use. The support team is also very efficient and responds to our tickets in a very timely manner. Some of the features or the UI could use some work. I wish that they had a chatbot available so that customer support could be more seamless. I am using chatwoot to resolve tickets about my website and I am very satisfied with the product. It is easy to use and has a lot of features. I highly recommend using chatwoot for your customer support needs. We use chatwoot for our customer support needs and it is a great product.

img 1 attached to Chatwoot review by Rodney Mendoza



Pros
  • It has a lot of features and is very easy to use
Cons
  • It could be a lot more seamless