I like that it is easy to use, very intuitive design; also has excellent customer service support from both their sales team as well as technical department (with whom we have worked with several times over). The software can be somewhat slow at first but once you get used to how things work there are no issues/bugs encountered when using this system or any of our other applications in-house such as Practice Manager / Patient Scheduling etc.. It was important not only did they offer us an integrated solution across all systems within my practice - including billing & insurance claims management through XCELERATE Medical Billing Solutions Inc., however went above & beyond by offering additional modules which were outside what would normally come included free with most packages offered out side of those listed below ehr platforms i am referring too here specifically:-.