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Firash Smark  photo
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108 Review
153 Karma

Review on Samsung Galaxy S20 FE (128GB, 6GB) 6.5-inch 120Hz AMOLED, Snapdragon 865, IP68 Water Resistant, Dual-SIM GSM Unlocked (Global 4G LTE) SM-G780G/DS International Model with Wireless Charger Bundle in Navy by Firash Smark

Revainrating 1 out of 5

How could such a bad product be made?

It's about time that I upgraded my loved ones' mobile devices. To test the waters, I decided to invest in this gadget for myself. I deeply regret making this purchase, and after my unpleasant interaction with Samsung, I will not be making any future purchases from this company.

img 1 attached to Samsung Galaxy S20 FE (128GB, 6GB) 6.5-inch 120Hz AMOLED, Snapdragon 865, IP68 Water Resistant, Dual-SIM GSM Unlocked (Global 4G LTE) SM-G780G/DS International Model with Wireless Charger Bundle in Navy review by Firash Smark
img 2 attached to Samsung Galaxy S20 FE (128GB, 6GB) 6.5-inch 120Hz AMOLED, Snapdragon 865, IP68 Water Resistant, Dual-SIM GSM Unlocked (Global 4G LTE) SM-G780G/DS International Model with Wireless Charger Bundle in Navy review by Firash Smark
img 3 attached to Samsung Galaxy S20 FE (128GB, 6GB) 6.5-inch 120Hz AMOLED, Snapdragon 865, IP68 Water Resistant, Dual-SIM GSM Unlocked (Global 4G LTE) SM-G780G/DS International Model with Wireless Charger Bundle in Navy review by Firash Smark

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Pros
  • In this context, discussing merit is pointless. Smartphones in the same price range from different brands are essentially identical. Each person choose the method that works best for him.
Cons
  • The smartphone's primary camera "blurs" the right half of the frame. And yet, the focus is unaltered on the middle and left areas of the picture. For help with this issue, I called Samsung's official warranty support. There was "no flaw discovered," thus the phone was sent back. After that, I dialed the Samsung support number and explained the situation. There was a record of my complaint and a commitment to respond within 4 business days. After waiting four days, the manager from Samsung called me to tell me that the technical team at Samsung considers the defect I found to be a unique selling point for this particular type of smartphone and not a defect at all. Representatives' statements lead one to believe that Samsung is intentionally misleading customers by concealing crucial facts regarding this smartphone model. If I had been made aware of these "distinctive characteristics," I never would have purchased this smartphone. As I frequently photograph documents, and the camera's consistent clarity is vital to me, I find that I must resort to using it even when I could have used my primary camera.