I love how organized my notes are with this software. It even generates an invoice for me at the last minute! The only thing is being able to see any information after using it once for 5 minutes but then again it's pretty self explanatory in showing what needed to be kept and if anything was recorded or not. Sometimes I have difficulties seeing things as I'm using some computer systems (excessive typing). Not sure of all features though. If it weren't so expensive I would actually use it every single day! Having such simple reminders system that reminds me throughout appointments if everything went smoothly. Even sometimes when writing I miss something out which will come back at me sooner or later, however still worth noting down on paper since there are no computers. This helped in keeping tabs of appointments without getting annoyed all over using other reminder apps/computer system. I like how easy it is to use as well as adding new notes in an easier way than other softwares out there. The program has been updated recently so some of my favorite features are not available anymore. When updating software we should have all our favorites still be able to access them again. This helps with ease of mind when using this software. It was hard for me at first because I hadn't used any note taking software before but now I am very happy and love having everything in one place.