This has been great for our business! There are many things we like about it but what I love most about this software is how easy it integrates with other products. You can easily link everything together to keep track of all your customers pets while saving time and money in billing. It's also pretty intuitive once you get used to using paw tracker. Just make sure when looking at your account info there isn't any blank spaces or errors. We recently started doing online transactions with PayPal which helped us save time and effort by keeping track of payments instead of manually logging them one by one. Our pet sitter now doesn't have to call each visit into her office just so she knows if they paid their bill or not. She can go to paw tracker and see right away where their visits stand without having to pick up the phone.