I like how easy it is to use, you can see everything at once without scrolling around too much! It's helpful because there are different types that show up from time-to--time so if one doesn't work as well or fit with what they're doing then another will be brought into play quickly enough where we don’t have any issues anymore!! The only thing about this program compared other programs out in our office was its price tag but since all products seem pricey now days i think thats normal especially when using them daily such long hours some people get used to paying more than others do just not sure why? But overall great product very user friendly no problems here. We love having access everywhere anytime 24/7 365days per year even though most doctors offices close by 7pm sometimes my clients call me after 8 pm wanting an appointment which helps us keep track better plus gives everyone peace mind knowing someone else besides myself.