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796 Review
60 Karma

Review on Kixie PowerCall by Lynn Cole

Revainrating 5 out of 5

Useful tool for contacting customers

I like how they call back immediately when you get your voicemail messages and follow up to make sure everything was ok. They also offer multiple options (ie text vs phone calls). You can set it so an employee has their own list of people not just everyone in one list. Sometimes the customer service agent says something incorrect or makes a mistake but doesn't correct themselves right away which ends up being frustrating. Try them out! It's worth giving them a shot because if their support isn't good enough then there are many different Voicemails platforms available. We use this as part of our outbound contact strategy during campaign hours. Helps ensure we're reaching qualified leads without wasting time trying to reach non-qualified leads/customers. As well having more ways to communicate with customers helps boost sales overall.

img 1 attached to Kixie PowerCall review by Lynn Cole



Pros
  • Reach high value targets, even those that don’t answer
  • Personalization is great for targeting specific groups within target accounts suchas CEOs & CFO
  • Callback system works very quickly compared other similar products.
  • Very easy interface once familiar wth product structure
Cons
  • Good but not great