Header banner
Revain logoHome Page
Alan Pfeiffer photo
South Africa, Pretoria
1 Level
731 Review
59 Karma

Review on Protective And Stylish: XCEL 4Ft W X 5Ft H Black Steel Fence Gate With Anti-Rust Technology And Sharp End Pickets For Effortless Installation And Durable Outdoor Use by Alan Pfeiffer

Revainrating 4 out of 5

Updated based on customer service experience.

Originally, after installation I was disappointed buying this item due to issues below.The brackets which holds horizontal bars against vertical bar are not tight enough (tightened the nuts fully), it has gaps and because of that the gate is shaking. I can lift the opposite end of gate easily about an inch.The instructions were not clear enough and I did put lots of effort to install gate. It's impossible to return the gate now.Seller provided excellent after sales follow up and guidance in order to resolve the issue; Hence, I have updated the rating. The problem in the product may not be solved fully but seller did enough to resolve the issue;

img 1 attached to Protective And Stylish: XCEL 4Ft W X 5Ft H Black Steel Fence Gate With Anti-Rust Technology And Sharp End Pickets For Effortless Installation And Durable Outdoor Use review by Alan Pfeiffer



Pros
  • Todo de muy buena calidad mi casa quedó hermosa muy buen servicio al cliente
Cons
  • Brackets and top cross bars are not made of metal causing movement in top cross bars