I like that it is easy to use since we are an all in one solution provider of medical records storage as well has billing software integration! It's very user friendly so our patients can easily navigate through their electronic health record which they will be using during there visit at my office!! There isn't anything dislike about this product but maybe some features could improve such as having more patient scheduling options instead just appointment reminders or reminder alerts when you haven’t scheduled any appointments yet? The best thing i have noticed from us switching over was how much happier everyone gets because now its easier than ever before keeping track off where everything goes within your practice/hospital without needing 3 different applications (EBMIS + Practice Management System).