Let me tell you in my own words what happened to me. I am so sorry that I have this and my bank, I cannot wait to finish my college final exams. Go to bank change. I was told that there will be no tuition fees while I am in college. After a few months I checked my account and they charged me $ 10 a month. I told them, they said that "this will not happen again." I said okay about the above charges, give me back my money. They said, "Unfortunately, although we do not know how the mistake was made, there is nothing we can do about it, I will send your message to the management." After a few weeks, I am not getting my money back. I even told them that I am leaving a bad review, I still have not received my money, which was illegally lost. I called the bank and wrote to them online. I only get BS responses that say "this won't happen again."