Review on 🚰 InSinkErator H-Wave-SN Involve Wave Instant Hot Water Dispenser with Stainless Steel Tank - Satin Nickel Finish by Derek Cage

We bought our first InSinkErator on August 7th, 2017 and it worked great but only 17 months. It died in March 2019 (no longer heating up) and was replaced by InSinkErator with little effort. The replacement then died in May 2020 (probably from Covid1) after just 14 months. So that's 3 different divisions in 2 1/2 years. Not a long lifespan. Glad they gave a 3 year guarantee. However, I had to fight to get them to pay for the third one to be installed. They said the warranty was expired. Luckily I keep good records and can confirm the date and number of the original order so they finally agreed to cover the cost. But it took almost 40 minutes on the phone. Account Manager Lester was very nice but got approval for the exchange. annoying and certainly doesn't represent good customer service.. I will never buy this brand again.