Review on Wells Fargo by Logan Taylor
Hello, I want to open a bank account. Do you speak Spanish?
This is the 4th ATM today that I went 2 for Wells Fargo that either did not work or was not accepting depositsHad the worst experience with getting assistance at this bank. We had an appointment to speak with someone about opening a business account. First mistake from them, they never had our appointment scheduled but yet we received a confirmation email for the date and time. Next, we present ALL the paperwork needed to start the account ( 2 forms of ID, Articles of Organization, EIN, Operating Agreement and deposit). They turned around and told us that we need to have our name, not the company name, on the AOO. Then they say we need a address of the business and it needs to be a building. First of all, the paperwork was filed in TN as with the location of the business. I told them that the state of TN doesn't require the manager name to be listed on the Articles. I also told them that the address was indeed an actual building and that I retrieve mail from this location and that it is not a P. O box. They refused to look at my additional paperwork to show that we were in fact the owners. Instead, they decide to send us on a wild goose chase to get unnecessary signatures. I guess we were the wrong color to ask for business in their establishment. I called the secretary of the state of TN and they assured me that I have all that I needed to obtain a business account. Wells Fargo should be ashamed of themselves. But I like to thank you for being complete jerks to me. You have allowed me to seek business elsewhere. I will be sure to pass along to avoid your establishment if possible.
Pros
- Extravagant institution
Cons
- Took 45 minutes on a Monday to go through line.
- Terrible bank, dial in to customer service and was hang up on by a receptionist.
