On a Windows computer, the software that came with it doesn't work properly - I haven't been able to get it to work yet and have given up. It works great as a replacement CD player. October 11, 2014 - OK, I just got the software that came with the device working on my Windows 7 computer. I followed the installation process recommended by "Ben" and it worked. Notes from Ben reproduced here:===================BLUE-RAY HELPVby Ben April 25, 2013 BluRay Player Software.2 Launch the disc and click ArcSoft TotalMedia Theatre. 33 Open a text document and you will see the product key on the top line.4 I just copied the letters and numbers to the top line, no other Chinese text. . It should look something like this. 900sfae-980610498gsdfja-kasjfdhalkfh824y-a;fdkh etc.5 Then I ran the setup file and pasted the key in the correct place on the key declaration name input page.6 Where the name is I put the letter C and then entered off . It's gone. ArcSoft TotalMedia Theater 3 installed without any problems.7 After installation, you need to patch/upgrade. Arcsoft TotalMedia Theater must work properly ==================== C. Please make sure you have updated the software to the latest version. Thanks Ben
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