I like that it is easy to use, has great customer service when you need help or have questions! It's also very intuitive for new users as well so they can get right into their business without needing any training at all!! There are many different ways of using this software but not too much customization available if needed in order add your own features/tools etc.. This program works amazingly with our scheduling system which makes life easier than ever before. We've been able solve problems we didn't know existed by just being more organized through goodhealth. !