ImproveIT's user interface in general (and app specifically) was very easy to pick up which helped it have better adoption rate than other comparable tools/apps out there like Procore or Zoho etc. Even though we could find most of our features through searching options via their UI itself I do wish that they would make more effort by releasing updates often so as user base grows with them its easier process getting used things faster! They don't go into great detail about what kind if data you can expect per month but considering majority people are small businesses who require less workflows then managing larger enterprises will be enought i guess? So far no particular issues encountered while using this tool since last 7 years till now when reviewed recently after having done many different type project related works mostly construction jobs at my previous employer I like that the customer service is great. I like that the app is user friendly. I like that the reporting is easy to understand. I dislike that the app is not as robust as I would like. I would like to be able to see all of my leads in one place, but I am able to do that with my phone. I am having to use multiple apps to manage my business. I am trying to get everything in one place.