I like that it is so simple for me as my dentist or hygienist can easily access all information they need in just one place! It would be nice if there was an option where you could create sub-groups within each patient profile page because sometimes we have patients who are difficult but still deserve our care even though their insurance does not cover everything needed (ie., Xray). Also having multiple profiles open at once makes finding what needs doing next easier than with other programs which only allow 1 window per program opened up simultaneously - especially when trying figure out how many appointments will fit into today's schedule without over booking myself too much!!