Review on Saint Mossi Modern Contemporary Elegant K9 Crystal Glass Chandelier Pendant Ceiling Lighting Fixture - 5 Lights by Adam Madden

LOVE this chandelier. Had an issue with the directions. They indicated there were color coded wires (red and black) which were to be wrapped together, however owing to the clear structure of the chandelier's arms the wires are wisely NOT color coded. There is a "ridged" wire casing and a "non ridged" casing. Directions should perhaps be corrected to mention this fact. Once the casing was identified it was easy to determine which wires went together. Another comment regarding directions - I ended up NOT putting any crystals on until I had the chandelier up! And with regards to hanging the chandelier, we needed the help of a handyman because the lighting fixture we replaced had a different mounting plate - had to do some customization to fit. Also needed some patching compound for the ceiling because our ceiling hole was just slightly bigger than the cap on this chandelier would cover. No biggie. These were issues unrelated to the fixture itself. I had measured what we had and thought this would fit. It was close and the chandelier is WELL WORTH the few issues we experienced getting it up.CUSTOMER SERVICE is EXCELLENT! I needed an additional ring - as one broke when, following directions, we started putting crystal rings on the arms before hanging chandelier. One of the arms moved, hitting the other arm and breaking the ring we had placed. That's when we took the rings off and knew we would hang all crystal parts once the chandelier was up! I explained what happened to the customer service representative and he was understanding and excellent - actually had two new rings sent to us immediately. As previously mentioned, we decided to hang the chandelier FIRST and then added crystals. In my opinion, the fixture looked great even before I added the crystals . LOVE the prisms that now shine in my beach side bungalow dining room. Very SEASIDE CHIC! LOVE it!