The ease in which it can be used by both new users as well experienced ones! It's very user friendly for all kinds of use cases from simple chart entry/management up to complex billing management tasks - even more so than other systems I've worked with previously; no matter how much experience you have using software before this one there will always be something that isn't quite intuitive or doesn't work like expected after some time working within its environment. This seems mainly due to the fact we are still developing our own custom modules but overall great product regardless. We're able to store information across multiple locations at once without having separate copies everywhere required when entering into an office space - also allows us access remotely via mobile devices.