Review on Deskero by John Rocha

The best part is that it has a very user friendly interface. I like how easy it is to use and navigate. It also offers many different features that other products don't have. It's not too expensive either. I dislike that some of the features are not available in all countries. For example, we cannot set up an auto responder or create a custom email template. We can only send emails from our website. If you're looking for a solution to manage your customer service department and track open tickets, this is the right product for you. We were able to automate our ticketing system and keep track of open tickets. This helped us stay organized and make sure we were responding to each ticket as quickly as possible.