I like how easy it was for me as new user who had no computer knowledge at all! It's very intuitive so there were few things which i did not understand but after reading some tutorials online its understandable now!! Nothing really dislike about this software except sometimes when we try adding more users in one team than only 1 person can be assigned with multiple tasks simultaneously (which happens rarely). We are solving our booking problem since last year without any problems faced using AvalonBookManager system because everything works perfectly smoothly from creation/edit till approval process etc.,.