I like how easy it is to communicate with other employees and customers at different times of the day. It’s helpful when you need clarification on an issue or question and can send messages back and forth in an effort to fix an immediate problem. It also great for scheduling meetings which can be done from my phone so I don't have to come into the office. Sometimes it's hard to see who is typing so sometimes it takes longer than expected to respond. If this is something you are looking into, give it a try. I highly recommend using Chatgenie because it helps me get work done faster and communicate with co-workers and customers. I am able to keep track of my work schedule, send messages to my coworkers regarding upcoming projects, and easily schedule meetings by myself without having to ask someone else to do it.