I like that you can easily add new items onto your bills without having to change the code every time. It's easy enough to use so most people don't have trouble using it. I don't think there are too many things about this program but if I was looking for something specific then adding an item would be easier than finding one somewhere else. Easy to edit billing information when needed and helps me keep track of my account very well. User friendly interface that makes it easy to manage all of my billing needs in one place! I love how fast payments are processed at this point!! The only thing i don't like about banyon utility billing services is there isn’t anything else available with them but they do have great customer support if you ever need assistance. There's not much more than just keeping track of invoices as well as sending out bills so far; however once we get our system up & running even better things will happen.