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American Health Care Software Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Health Care

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Description of American Health Care Software

American Health Care Software is a national software solution provider to the healthcare industry. Our customers encompass nursing homes, long tem care, home care, elder care, retirement homes, assisted living, apartments, outpatient clinics, and others.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Highly recommended software - easy and user friendly

The best feature of this program as it has all the necessary features for our clinic at ease. It's simple enough that anyone can understand how to use it well but not so complicated that you feel like your working with an old fashioned computer system from back in 1997! I have no complaints other than maybe being able to make more customizations or add things myself would be nice if they had some sort of training available online where we could watch examples etc. This works great when there…

Pros
  • Easy navigation
  • Simple layout
  • Very easy software, even new users pick right away.
  • Great support staff very helpful customer service representatives who help me through my questions whenever needed; also helps answer basic IT related inquiries.
  • Allows patients access while keeping data safe
  • Can customize various aspects
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Quick responses - Great customer service

American Healthcare has taken our billing process into another level than other companies that I have worked with in the past. They are very quick to respond when your bill exceeds or underflows. Their employees work from top down approach to ensure we are receiving all relevant information for us to make informed decisions quickly. The only issue right now is the system not having an updated version where you can search by diagnosis instead of a general code number which requires manual…

Pros
  • Great customer service
  • Customer focused staff great problem solving skills
  • Intuitive interface (not too complicated)
Cons
  • Lackluster reporting capabilities; limited ability create customized reports.
  • No way currently available using current product/service suite

Revainrating 5 out of 5

Easy to navigate and user friendly interface

The system runs smoothly with quick access for all departments within our facility allowing us more time in patient interaction which makes my job easier! We have not found anything that we dislike about this program thus far but would like better reporting options as it currently only shows billing data at times (we use other programs such has ADT). I highly recommend AHCS if you're looking into getting an integrated platform from one place; benefits are great too so don't let any of those…

Pros
  • Everything works well overall very user friendly interface.
Cons
  • Some cons

Revainrating 5 out of 5

Excellent Medical Records Management Software

I like that it has multiple options for billing which makes life easier when you have several different providers in your network. It can be time consuming if there are too many people working with the system at one time. If someone else isn't available or not familiar enough with the program they may need help. For our organization we use AHCS for billings/billing services as well as medical records management. Ease of use for the end user. It is simple to navigate and understand. Very easy to

Pros
  • Medical image storage capabilities along w / patient charts great database function! Patient photos stored locally vs clouding out (which was an issue back before internet days)
Cons
  • Good but not great