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AnswerRocket Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.9
Analytics, Analytics Platforms

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Description of AnswerRocket

AnswerRocket supports some of the largest brands in the world with augmented analytics. Users type or speak business questions and get answers instantly. Answers are provided as interactive visualizations, accompanied with AI-generated insights that can be drilled into for deeper exploration.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Great Solution For Integrating With Ticketers

The best part about answerrocket is that it's so easy to use! It has everything you need from an ATS tool including all sorts of data visualization tools right at your fingertips. They've also got great customer support which helps when things go wrong (which they do). I wish there was more information available about how their product compares to other products out there. If you're looking for something simple but powerful then this might just be what you want. We needed a way to integrate our

Pros
  • Easy setup
  • Very user friendly interface
  • Great dashboard/dashboard templates.
  • This saves hours upon thousands spent trying connecting various applications together manually before answering rockets launch.
Cons
  • There are nuances

Revainrating 5 out of 5

AnswerRocket - Great tool for managing KPI's

The ability to create new templates is one of my favorite features because it allows you to take advantage of all the different types of information available through our platforms without having to constantly rework your reporting structure. Some functions could use improvement (eg., exporting). We have been able to solve problems such as being unable to compare data between multiple clients easily by using answer rocket. It has allowed us to provide more value to customers by allowing them…

Pros
  • Also very user friendly interface provides easy accessibility while creating reports/charts etc
Cons
  • Almost everything is ok

Revainrating 5 out of 5

AnswerRocket - Great platform that works wonders

I've been using this service since it first launched; they were still called "AnswerLab" back then! It is super easy to use when you need help solving an issue or problem - just ask your question. They have customer support available via chat 24/7 so there's never any lag time between making requests. The only thing I don't like about them is the price, but honestly, their rates should come down sooner than later because it is such an effective product for both businesses and consumers alike…

Pros
  • Easy navigation within answers.
Cons
  • Secret

Revainrating 4 out of 5

Kialo seems promising for knowledge base software

I like how easy it is to search through topics - there's not much you have to do other than just ask an open question about something! It would also help if they had more options when searching though things so you don't need to go back up one level every time you want to browse. Sometimes searches take longer then expected (ie., long loading times) which makes me think their servers might be working hard at this point! As far as user experience goes, nothing really stands out in my mind right…

Cons
  • perhaps some lagging sometimes during load