Axial Healthcare Review

They are very responsive as far communication goes through all my needs/questions and any issues that arise during our contract they address them right away! I would say there is nothing in particular about this vendor but honestly it's hard not too mention anything because their service has been outstanding throughout every step of using these services! Contracting process was smooth & easy going from start till end!! Never had an issue nor complaint at anytime while working together!! Best…

The system was easy to use, the customer service was great and always helpful. I am a little confused as to the difference between the program and the platform. I would like to see more information on what the difference is. I would like a more detailed explanation of the different benefits of the program. It was very difficult to find information on the health care insurance company. I would recommend axial to any one looking for an easy to use and user friendly system. I had to have a system

I like that Axial is a software that can work with any insurance provider. It's easy to use and has a lot of different features that you can use to your advantage. I dislike that the billing is difficult to navigate and the interface is not very user friendly. I have been able to use the app to help with my opioid use disorder. I've been able to track my use and my doctor has been able to see that I'm not overusing the medication. The customer service is excellent! I have been working in this…

I like that it is an easy way of tracking prescriptions in order from doctor visits through post office delivery until disposal at home or by trash can (if not disposed properly). It also allows me as far back into my prescription history if needed so long term use does have some benefits but there are many other ways this could be done too! There was nothing i disliked about using AHC while taking care of myself during treatment/recovery process after being diagnosed w addiction issues &…

I like that this is an easy way of getting all my medical information into one place so it's easier than searching through multiple websites or going back & forth between doctors offices in order keep track everything related too me as far ass medication goes! It would be nice if you could just log onto your account once per month rather then having access every time i need anything regarding meds/records etc.. The only thing about AXIAL healthcare which was good (and still may not have been…

I like that we are able to get alerts when there is an issue in our claims data or other information related to care of one of my clients' members has been impacted by any type of error/issue. The interface can be confusing at first but it gets easier as you learn how things work! It would definitely benefit if they released more detailed documentation regarding what each button does so people could see exactly why something was selected rather than just seeing "error". We have had issues where