Header banner
Revain logoHome Page
freshlime logo

FreshLime Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Conversational Marketing

View on AmazonView on Π―M

Description of FreshLime

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Has many useful and unique tools that can really benefit your business

The system has some amazing features like real time integration into CRM applications such as Salesforce where it syncs automatically within hours of account creation or updating contacts info which saves so much work when interacting remotely via phone calls etc., I like how easy it's been to set up conversations via text or calling using my phone number. Sometimes the system doesn't recognize me immediately when texting someone back so you have to get past this step before being able to…

Pros
  • Helps everyone stay organized!! Great Productivity tool!!! No more emails needed ! :) Very user friendly interface
  • Easy navigation
  • Simple layout (just needs minor improvements) Excellent customer service
Cons
  • None

Revainrating 5 out of 5

FreshLime - Very useful and user friendly

The most important thing I like about this software has been its simplicity of use, it's very easy to get used to using as compared to other similar softwares out there! It also gives you an overview at once which can be helpful when dealing with large amounts of data or information. Sometimes it lags but not too often so no big deal here either way. There are some things they could improve such as making their support team more available during office hours. Their website was down last week…

Pros
  • Simplicity
  • Easy navigation around program.
  • User friendly interface that is simple enough anyone without training should understand how all functions work in each screen easily
  • Searching function allows me do search through my database efficiently instead having go back into excel sheets every time i need certain info from them.
  • The abilityto export reports quickly (Excel)
  • Customer service response times excellent.Very prompt reply by
Cons
  • Some cons