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Fulfillment.com Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Third-Party Logistics

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Description of Fulfillment.com

Fulfillment.com (FDC) helps online retailers reduce their shipping costs, automate their fulfillment, and expand into new markets.

Reviews

Global ratings 4
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    4
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Love using shipping cubes and their awesome services

I love that they have so many options to choose from with different companies/brands. They are very helpful when you get stuck! Sometimes it takes longer than expected for them to come back with an answer but overall its great. The customer service is amazing! If i need help or just want someone to talk too about my account sometimes i can't find anyone available at first. But once i do ask they respond right away. Its nice being able to use multiple carriers. It makes things more convenient…

Pros
  • Great support team
  • Options galore, plenty if inventory
  • Not everyone may be as friendly though..shame there's no option like "unlike" feature which would allow me dislike some accounts without having accesss
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great Program & Excellent Customer Service

I enjoyed working with the team at fulfillment.com! They are super responsive (and fast) and really understand our business and our goals. Their customer support team is AMAZING! Our account manager is fantastic! There isn't a thing I dislike about working with fulfillment.com. We have been working with fulfillment.com for several years now and we have never had a bad experience. I would highly recommend working with them. Our business has seen a great return on working with fulfillment.com. We

Pros
  • Very professional product / vendor management system where everything seems easy enough once set up properly
Cons
  • There are nuances

Revainrating 5 out of 5

Great platform, great customer support (if needed)

The best thing is that they are very flexible about how you ship your products! I wish we could have more options for our shippers because sometimes i need to get it shipped quickly so i can start my next order! They don't seem like too big of an organization in general. It's easy to navigate when you just go with them but if there were multiple people doing similar things at once then the system gets slow and confusing. Shipping small items from us was not convenient before using this service.

Pros
  • Fast, reliable shipping process great customer support team who work hard as well (not all companies do)to help customers resolve any issues/concerns promptly!!!!! Love being able to see tracking information online even though their website does crash occasionally..so frustrating.but still love em' :)
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great Tool For Getting Shipping Quotes

I love how fast I can get quotes from different shipping carriers. It takes less than 5 minutes to get a quote and I can usually go with the cheapest one. It's a little bit hard to get a quote for international shipping. Sometimes it doesn't show the right shipping carrier. Sometimes it shows a lot of carriers but I just need one. I also wish it had a feature to send the quote to my email. It's a great tool to use whenever you want to get a shipping quote for your products. I use it to get an…

Pros
  • Very easy
  • The cost calculation was very simple.
  • Easy way compare prices between shippers when buying in bulk
  • even if there’s nothing special about any item listed other then its condition or weightiness! This works out pretty good actually
Cons
  • Not the best