🚪 Genie ChainDrive 550 Garage Door Opener - Robust Chain Drive System - Comes with 2, 3-Button Remotes, Wall Console, Wireless Keypad, Safe T-Beams - Model 2035-TKV, Black Review

I installed this unit and from the start one problem followed another. Directions are confusing and vague. You can't check anything if you don't connect the wall mount. Important things in the manual are not highlighted at all. And now the block opens and closes 3 times and then doesn't work for 20 minutes. I waited a whole day at customer service. And finally I had to give up. If I could throw this thing in the lake, I would. Neither the network nor the support service helped. Never buy a…

There is a step-by-step video on how to install the device. Just scan the barcode in the manual and you will be taken directly to the video. I stopped at the steps and went through the whole process with ease. My previous opener had a longer drive so I had to make a new hanger for it. Otherwise everything went as it says in the instructions. The video is not about programming. Follow the step-by-step guide page by page and you'll be done in minutes. The opener is much quieter than my previous…

I bought the Genie opener in January and only installed it in March, worked well until June. Gin. They identified the problem and said all they needed was proof of purchase. Sent via email, attached to a message from Genie sent by a customer service representative. June 22. No response until July 17th, they said the file was too big and they tried to contact me which they didn't because my phones list incoming calls and both can answer. Fresh documents. But I got a call and was told the wait…

The opener came with no missing parts, with a large fold out installation guide and a well written manual detailing the procedure for setting up the opener once installed. I installed this in an all metal commercial building with high ceilings so there are some issues with the opener suspension and safety beam fixture installation, but only in a building with a 14 foot drop ceiling. The kit includes all the bolts and screws needed to mount the opener in a traditional timber frame garage. My…

Bought this unit to replace my Chamberlain unit which is at least 12 years old. This device is fundamentally designed to be both economical and easy to ship, so compromises have been made. The railing consists of four individual parts that are joined together and made of light metal. In comparison, the Chamberlain block is massive and made of heavy metal. Also, they used the most plastic on this device. Even the pulley around which the chain rotates is made of plastic. Not an engineer - but…

Very small and light. Excellent assembly instructions. Designed without a spring on the chain or carriage, which I find a disadvantage as it doesn't allow the door to move freely. Thus, the gate cannot be fully closed because as soon as it touches the ground, the automatic safety reset is activated and the gate opens. The result is that the door should be closed leaving a small gap (1/4-1/2 inch) above the sill. The gap must be filled with a very soft rubber gasket. The wall mount can be…

I bought this garage door opener to replace a 1990's Stanley that had a cracked drive housing. Instead of purchasing a replacement part for $40 plus shipping, I decided to replace the entire unit and I'm very glad I did. Installation was fairly easy as I was replacing an existing system and all wiring was compatible. First impression: The system is elegant and quiet. I'd say the Genie engine case is half the size of my old opener, but my old opener was a big empty box of old tech, so it makes…