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HMB, Inc. Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Professional Services, Power BI Consulting

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Description of HMB, Inc.

HMB is an IT solutions firm with offices in Columbus, OH and Louisville, KY that helps mid-to-large-sized enterprises deliver custom technology solutions to their biggest challenges.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great service - very hands off approach

It's great that they do so much for you from the beginning of the project. From defining what the scope of work will be to developing a strategy and executing it. I really like how involved and focused on quality they are. They make sure everything is done right the first time around. I can't say enough about the team at HMB. They go above and beyond on every engagement. Sometimes they get things wrong but that is rare and when something does go wrong they take it head on and fix it quickly…

Pros
  • They are really good at communicating with you and keeping you informed
Cons
  • Honestly, I can't find anything I dislike about them

HMB has helped us add new revenue streams and improve efficiencies throughout our organization. Our current projects include CRM, BPM, BI, Customer Service, Email Marketing, Mobile Development, Ecommerce and more. They’ve helped us transform our processes, automate manual tasks, improve operational efficiency and generate more revenue. We recommend them highly! I love how they make you feel like an individual contributor instead of just another number. Everyone there understands your problem…

Pros
  • There’s no "one size fits all" approach.
  • Their attention to detail is impeccable and I've never experienced anything less than a 100% positive experience.
Cons
  • Pricing seems to be on a perpetual cycle (either too expensive or too cheap).
  • Sometimes it takes a long time to find the right person to work with.
  • A few of their team members have not been as responsive as others.

We have worked with Jason and his team on several projects over the past 5 years. Our current project is about migrating our old eCommerce site into Shopify and building a new eCommerce store on Shopify. Working with them has been an absolute pleasure. It is rare that you find such kind and helpful people who go above and beyond to ensure your success. The team works tirelessly to make sure every project is completed on time and within budget. This includes staying late into the night to…

Pros
  • Great support team - available 2
Cons
  • Didn't meet deadline -

Revainrating 4 out of 5

HMB is a great company to work with.

HMB does a great job of providing a one stop shop for technology implementation. It was very helpful in providing us with a high level understanding of the technologies that we were going to be purchasing. Their staff has gone above and beyond to ensure that we had the best experience possible with every vendor and service provider. In addition, the pricing models offered by HMB are extremely competitive. We were able to negotiate large discounts on multiple contracts. Our account manager…

Pros
  • Great knowledge base for new technologies.
  • Has the right resources available for support when questions arise.
  • Excellent communication throughout the engagement.
Cons
  • Pricing is a little higher than others.
  • Could use better customer service.
  • Account management could improve.