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Honolulu Freight Service Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Freight Forwarding Services

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Description of Honolulu Freight Service

HFS is a multi-modal freight forwarder for the Hawaiian Islands and Guam. Serving Hawaii since 1936. Being the largest freight forwarder to Hawaii allows us to move cargo on every scheduled sailing from every West Coast port to all Islands. Shipping with HFS assures that you benefit from our vast expertise. Big or small we handle it all with care, great customer service and professionalism.

Reviews

Global ratings 3
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    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Communication & Professional Service

I have been working with them since 2016, they are always professional in their approach, very well versed with any needs of mine, and able to accommodate my schedule when needed. Nothing! They are one of the best. Great experience as far as communication goes. Not much has changed with this company over time but the level of professionalism hasn't wavered at least not in my opinion. If they are your choice go with them, if not then maybe another provider would be better suited. We were looking

Pros
  • The entire staff that works there seem genuinely interested helping customers out which makes you feel like an appreciated customer instead or just filling orders without consideration regarding quality service/experience etc
Cons
  • Nothing here

Revainrating 5 out of 5

Great place if working in the office & getting things done! Great team!

I have been working in this office as an Account Executive now almost 5 years! The people are amazing!! They always go above & beyond what's expected of them. We work together like one big family which makes everything run smoothy when there isn't any issues at hand. If something does come up they make sure everyone knows about it so no problems arise after hours/days later once things get back into place again. It would be nice if their was more room though because sometimes during peak…

Pros
  • Good amount to do with very good service from staff, great coworkers that you will meet along your journey through life

Revainrating 5 out of 5

An Efficient, Effective Way to Ship from India

The level of detail they provide regarding shipping options are far better than any other I have dealt with in over 30 years doing business internationally via intercoastals/USCG (UPSCargo). They offer not only competitive rates but also excellent support services when needed - including expedited delivery tracking! There was nothing about their product offerings which really stood out as being particularly special. Their team members were friendly & professional throughout my entire experience

Pros
  • Quality service
  • Ability to make good financial decisions without having "inside information" or knowledge, that comes from personal relationships between myself AND others at work.
  • Wide range selection for many items we sell around here..and very reasonable prices too !!!!!! :)
  • Efficient customer interface tools; easy access by website portal
Cons
  • Some problems