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Huggy Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.4
Marketing, Conversational Marketing

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Description of Huggy

Platform for digital customer service

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Platform for Remote Communication

The best thing about hugly is that it allows me to communicate with my clients easily, because everything I need from them comes through one platform only! They have all of their customers' details stored in an organized manner which helps when you are looking into any particular client or contact quickly without having go back & forth between different platforms as required by other communication apps such like Whatsapp etc., So far so good!! It has made communicating very easy especiallyโ€ฆ

Pros
  • Easy access for users
  • Fast response/resolution rates
Cons
  • A bit outdated
  • Not mobile friendly

Revainrating 5 out of 5

great AI solution provider - affordable & easy to use!! love it!!

I like that it is easy to use, has great features such as chatbots which are helpful in solving problems of our customers at any time without having them wait or call us! It's also very affordable compared to other services out there so we can't go wrong with this one if you're looking into using an AI solution provider/platform!! Nothing really but would love more customization options when creating my own bots (i'm currently limited). If your considering getting started with building Chatโ€ฆ

Pros
  • Easy interface
  • Great customer support team available 24x7 hours for assistance.
  • Ability run multiple different types / brands within same platform
  • Very cost effective solutions provided by vendors here vs competitors' offerings elsewhere
Cons
  • Minor Issues