Customer support has been very responsive to our needs; they are always willing to help us figure out any problems we have with their product. The price of this software can be prohibitively expensive if you don't need all features that it offers (and there's no free version). We've found that other solutions like Zuora or BillFloat offer similar functionality at much lower prices than iConnections' offerings do.
If your business requires an accounting system, then look into using anotherβ¦