I like that you can add multiple vendors to your account, so it's easy for me as an employee of one vendor (Lovento) when booking services from another provider who is also using this software! The customer service has been great in helping with any issues we've had or questions about our accounts/purchases etc., but sometimes they seem very slow at responding which could be frustrating if there are urgent requests being made by other users within their team too - hence why i would recommendβ¦